Warranty Policy

1. Overview

At ADS Auto Parts LLP, we supply high-quality used and remanufactured automotive parts that meet or exceed industry standards. This Limited Parts Warranty applies to engines and transmissions purchased directly from ADS Auto Parts LLP. Units are sourced from trusted recyclers and suppliers and undergo visual/structural inspection prior to shipping. Coverage applies to the original purchaser and to private-use vehicles only.

2. Warranty Coverage Period

Standard Warranty by Part Type: Used OEM parts carry a minimum 1-Year standard warranty; factory-remanufactured parts carry a comprehensive 3-Year-plus warranty. Warranty service covers part replacements. Cash refunds are governed by our Return, Refund & Cancellation Policy (e.g., full refunds apply to cancellations before dispatch or verified defective/incorrect shipments). Return shipping and replacement freight for warranty exchanges remain the responsibility of the customer unless otherwise stated.

Labor Warranty: Optional labor warranty coverage (ranging from 6 months to 1+ year) is available. The customer remains responsible for additional accessory costs, such as seals, gaskets, harnesses, or related hardware.

Extended Parts & Labor (Optional): 1-Year or 2-Year options available at purchase; labor reimbursed up to $50/hour, capped per Mitchell R&R times.

Installation Date Extensions: If installation cannot be completed within 15 days due to verified shop scheduling or freight delays, email info@adsautopartsllp.com in advance for written approval.

3. Parts Covered

Coverage is strictly for internal lubricated components failing under normal use due to defects in materials or workmanship.

• Engines: We warranty only on the long block, not on external accessories.
• Transmissions: We guarantee internal mechanics to shift properly and bearings/gears to operate without defects.

Accessories/external parts (e.g., sensors, wiring, injectors, manifolds, turbos, brackets, pulleys, alternators, PS pumps, AC compressors, mounts, seals, filters) are not covered and may differ from your original configuration.

4. Coverage Limitations

• Improper/incomplete installation or installation after 15 days without written extension.
• Incorrect/insufficient/contaminated/unapproved fluids; dry-start; lack of lubrication; overheating; contamination.
• Use outside manufacturer specs (racing, off-road, towing beyond rating, commercial/fleet).
• Damage from collision, weather, flooding, environment; improper storage/corrosion after delivery.
• Unauthorized disassembly/modification/parts swapping.
• Electrical/ECM/TCM/sensor/solenoid failures unless proven to originate from a covered mechanical defect.
• Diagnostics, towing, rental, downtime or incidental expenses (unless covered under Extended Parts & Labor).
• Incorrect orders (VIN, drivetrain, emissions, transmission code) or use outside the continental U.S.
• Storage: Store indoors on a clean, level surface; protect from moisture/debris/extremes.

5. Installation Requirements

Installation must be performed by a licensed professional repair facility following OEM procedures. Installer must:

• Replace seals, gaskets, filters, belts, hoses, and fluids.
• Flush oil/coolant lines, radiators, and transmission coolers.
• Engines: replace timing components and water pump.
• Transmissions: replace torque converter; flush cooler/lines.
• Use OEM-approved fluids and torque specs.
• Verify VIN, engine code, transmission ID, emissions configuration.
• Prime engine with oil and rotate manually before startup.
• Verify supporting systems (cooling, fuel, electrical, exhaust).
• Complete and retain a signed Installation Checklist and shop invoice.
• Dispose of fluids/filters per regulations.

6. Maintenance Requirements

Initial Service: Replace oil/filter (or ATF/filter) after first 500 miles.

Ongoing: Change oil/filter (or ATF/filter) every 3,000 miles or OEM interval, whichever is sooner.

Maintain cooling/lubrication/filtration systems; retain all service records for the duration of the applicable warranty period (1+ years for used OEM parts, 3+ years for remanufactured parts).

7. Delivery Inspection & Acceptance

Inspect immediately before signing. Note issues on BOL and email info@adsautopartsllp.com within 48 hours.

Risk of Loss: Transfers upon carrier “Delivered” scan or signature at delivery address; freight/shortage claims must be filed with the carrier within 48 hours.

Installing/modifying/transferring the part = acceptance; shipping damage/incorrect/missing claims then void.

8. Customer Responsibility Before Purchase

Confirm all specifications before ordering: VIN and 8th-digit engine code, Transmission ID or part number, Drivetrain (2WD/4WD/AWD), Emissions (Federal/California), Model year/trim/application.

9. Filing a Claim

Email info@adsautopartsllp.com with Invoice number, full vehicle details, proof of installation, and diagnostic fault codes.

Shipping Policy

At ADS Auto Parts LLP (8 The Green, Suite B Dover DE - 19901), we’re committed to ensuring your parts are shipped securely, efficiently, and in compliance with carrier and industry standards.

1. Order Processing & Tracking

Orders are processed within 1–3 business days after payment confirmation. Once the shipment leaves our facility or supplier warehouse, tracking details will be emailed directly to you.

2. Shipping Methods & Carriers

Shipped via major freight and parcel carriers including FedEx, UPS, USPS, and trusted LTL Freight partners. Please refer to our Return, Refund & Cancellation Policy for details on pre-shipment vs. post-shipment cancellations.

Return, Refund & Cancellation Policy

At ADS Auto Parts LLP, we aim to ensure complete satisfaction and transparency with every order. Below are the terms governing order cancellations, returns, and refund claims.

1. Order Cancellation Policy

• Cancellation Prior to Dispatch (100% Full Refund): Customers may request to cancel their order for a 100% full refund at any time, provided the cancellation request is received and processed before the item has shipped from our warehouse or distribution facility.
• Cancellation Post-Shipment (30% Restocking Fee): Any order cancellation requested after the item has already shipped for the customer's own personal reasons (e.g., buyer's remorse, changed mind, order placed by mistake, vehicle sold, or part no longer needed) will be subject to a 30% restocking fee. Original freight charges and return shipping costs in such scenarios are non-refundable and remain the customer's responsibility.

2. Incorrect, Defective, or Damaged Deliveries

• Full Refund Claim: Customers are fully eligible to claim a 100% full refund if ADS Auto Parts LLP delivers an incorrect part that does not match the agreed order specification, or if the delivered part is found to be defective or damaged upon receipt.
• Verification & Inspection: To claim a full refund for damaged or incorrect shipments, the customer or installing technician must notify us within 48 hours of delivery by emailing info@adsautopartsllp.com along with photos/videos of the part, the packaging, and any visible damage or specification discrepancies.

3. Return Authorization (RMA Procedure)

• All returns must be pre-authorized by ADS Auto Parts LLP. Do not ship any item back without first contacting our customer service team to obtain a Return Merchandise Authorization (RMA) number.
• Unapproved returns sent back without an active RMA will not be processed and may be rejected at the warehouse.

4. Refund Processing Time

Once a returned part is received at our facility and inspected by our warehouse technicians, approved refunds will be credited back to the original payment method within 3 to 7 business days.